Author: Ryan Wilson
Modified: 2019-08-21

Untold Casino

This brand new casino, launched in 2018, exploded onto the scene with a lot of promises and high hopes for online casino enthusiasts. With its creative and captivating theme and storyline, Untold Casino certainly seems well poised to break the mold.
Their dynamic, original and immersive storytelling is breathtaking as you navigate the world they’ve built. Guided by the main character, Lord Untold himself, we were immediately off on a grand adventure. It’s unbelievably fun! We expect Untold Casino to really shake things up, see our review below to learn why.

Bonuses and Offers

Something we really loved about Untold Casino is their bonus packages. They’ve got a range of offers catering to everyone, from the most casual player to the highest rollers out there. It seems everyone is welcome at Untold Casino!

The downside is that welcome deposit bonuses are not available for Canadians, but they do have lots of ongoing promotions, which was enough to keep the ball rolling, so you don’t really miss the welcome bonus. The offers mainly consist of free spins and deposit match bonuses. 

Untold Casino VIP program
Untold Casino really shines with their ongoing promotions to reward returning players. Including offers just for players on their birthday, random rewards sent by email, and an appealing, levelling style VIP program. There were enough repeated offers to really keep us going and give the platform a really thorough play. We loved how engaged they made us feel and it really lends well to the overall theme of the casino. We absolutely loved the tailored offers, really a genius move because there’s something for everyone.
As always, pay attention to the bonus conditions regarding wagering requirements and expirations, just to ensure you don’t miss out on benefitting from any bonuses. But the conditions here are really not complicated and are pretty fair, so it’s easy to keep them in mind. If you’d rather not bother with that at all, players can still opt out of bonuses attached to their deposits and just get down to business with wagering real money only.

Casino Games and Software

With a rapidly expanding library of games that is already approaching 2,000 titles, Untold Casino really has something for everyone.
All the big names in game development are represented, so as we expected, the games run smoothly and the experience is phenomenal. The games are beautiful, functional and FUN!
Untold Casino game selection
Untold Casino has a broad collection of traditional and video slots, table games, live casino and jackpots reaching some really impressive amounts. They even have video poker games, though this is the only selection that is really very limited. But the games that are there are more than enough to satisfy that video poker itch! And with how fast they’re growing their library, we wouldn’t be surprised to see a lot more additions in the near future.


Untold Casino has not yet developed a mobile app, however, their platform is well designed enough that it is easily accessible on mobile browsers. For the instant casino experience, we had no issues loading up and enjoying the same fun experience on our devices as on our PC. The games stream flawlessly and live games can even stream in HTML-5. So there’s no issues with loading speed or transitioning between games. While the experience with slots and video poker is a bit more limited on mobile, there was definitely enough to keep us busy on the go.

Customer Support

In the event there is an issue with your experience, Untold Casino offers very accessible customer support via live chat, email or a contact form on the website. When we tested out the live chat, responses were very quick and the staff was informative and helpful in addressing our questions. Their FAQ is also pretty comprehensive and may answer most questions before you even need to reach out.


Licensed by the Malta Gaming Authority, Sweden Gaming Authority AND the Gambling Commission of Great Britain, Untold Casino stands to be one of the most secure and trustworthy online casinos around. Regular audits by the these gaming commissions ensure that player safety is always maintained. Untold Casino offers a secure, SSL connection that protects players’ data during any data exchanges.

Frequently Asked Questions about Untold Casino

Does Untold Casino offer free spins or no deposit bonuses?

Yes, they do! Though the welcome offers are not available to Canadians, there is a wide range of offers, rolled out continuously as you navigate their beautifully constructed world.

Does Untold Casino have live chat support?

They do! It’s available between 9AM and 11PM GMT. But for any other hours, they have a responsive email address and contact form to request support. Pretty handy!


We really enjoyed our experience at Untold Casino and can’t say enough about how intriguing their platform is. We loved the fact that bonus offers are customized depending on what experience players are looking for. The continuous roll-out of new promotions in various ways made it exciting to stay involved. 
Untold Casino really offers something different from most online casinos, so there was no way we could get bored. It’s hard to do the online casino thing in a way that is refreshing and inviting, but still well developed and seamless. Undead Casino certainly managed to navigate that minefield expertly. With their continuous improvements since their recent launch, we absolutely cannot wait to see more from them in the near future!
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