Author: Ryan Wilson
Modified: 2019-09-04


This online casino was a bit of an enigma, right from the start. The name doesn’t make a lot of sense and the website doesn’t really give any indication of a theme of any kind. In fact, the website doesn’t even give much information about the casino at all when you give it a first glance.
But with a little digging, we managed to get to the bottom of it and were pleasantly surprised by what we found. If you can say one thing about Casumo, it’s definitely that it isn’t just a run-of-the-mill online casino. See our review below for more details.

Welcome Package and Promotions

The welcome package at Casumo, much like the website itself, seems fairly underwhelming at first. They offer a 100% deposit match bonus with a mid-range limit and a handful of free spins. It’s enough to get you started and that’s when the real fun can begin and things really start to get good.
From here on out the promotions get weird in a really cool way.
Casumo welcome bonus with 20 free spins
The whole premise at Casumo is a sort of gamification that makes for what they call, “the world’s first casino adventure”. The more time you spend and bets you place on the site, you collect points that fill out your progress bar, enabling you to level up as you go. Each new level brings new and different rewards and bonuses called “valuables”. The valuables you win get better the more you level up. To make it even weirder, after so many levels, you unlock a new planet with a whole bunch of new levels.
In addition, your skill level is ranked and you’re awarded “belts” accordingly, which also impacts the quality of the valuables you earn. Casumo also runs reel races almost daily. These are basic slot tournaments with a time limit. Players are then ranked on a sort of leaderboard with some pretty impressive prizes for the top players. Promotions are also offered completely at random, so you just have to watch out for the notification. The wagering requirements are also wacky (in a good way) and can be different for each promotion, so keep an eye on the terms.

Game Selection at Casumo

At Casumo, they have a game selection that features almost 700 titles for Canadian players. Their Canadian selection includes games from software developers like Greentube, Scientific Games, IGT, NextGen, Elk Studios, Merkur and Blueprint. So there’s a pretty good variety of well designed games with impressive graphics.
All of their games are organized into the following categories: slot machines, table games, jackpots and live casino. The library is totally searchable by game name OR provider, too. Honestly, that’s a stroke of genius.
Casumo game selection top lists

Banking Options

Casumo does not charge fees for deposits and they can be credited instantly using the following banking options:

  • Visa/MasterCard
  • EcoPayz
  • Paysafecard
  • MuchBetter
  • iDebit
Players at Casumo can make free withdrawals using the following methods (processing times in parentheses):

  • EcoPayz (instant)
  • MuchBetter (instant)
  • iDebit (up to 5 business days)
  • Bank Transfer (up to 5 business days)

Customer Support

Casumo customer support can be reached 24/7/365 via live chat or a dedicated support email address. In addition, they have an incredibly well written and informative FAQ available on the left hand side panel of the website, right between the links to the live chat and support email prompt. Casumo also holds licenses from the MGA and the UKGC, so that’s a whole other layer of comfort. They even have links to their many social media accounts on the website. Casumo also maintains a blog and dedicated website for updates, promotions and announcements.
The best part of customer support is the “Play Okay” program at Casumo. It’s incredibly rare to see online casinos that have an entire support organization set up for players who may have a gambling addiction. It means there is a wealth of information available to players or their loved ones and no shortage of ways to get help, assess your gambling and impose limits to control it. This kind of dedication to responsible gambling goes above and beyond. It shows that Casumo takes their social responsibility very seriously, something that is vanishingly rare in the industry.

Frequently Asked Questions About Casumo

Is Casumo available in Canada?

Yes! They have a Canadian version of their website for users accessing from a Canadian IP. That means every promotion or game you see is available to you. There’s no worries about trying to claim promotions or load games only to find out they’re unavailable in Canada.

Does Casumo have a dedicated app?

Yes, but only for iOS. But the Casumo website is also optimized for mobile browsers, so you definitely don’t need to download it. Their mobile platform is superb, just as it is.


We really didn’t know what to make of Casumo initially, but we’re so glad we dove in to check it out. There’s some real creativity at play here. The Casumo experience feels like a labour of love by people who genuinely enjoy the online casino industry. They offer a fair and open approach to online gaming. No hidden agenda or murky terms. It really seems they just want to offer a genuine, fun and truly safe experience. Whether you’re new to online casinos or an experienced high roller, we expect that you will never forget an experience like Casumo.
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