Casino Joy

Casino Joy is an online casino that really relishes in encouraging a sense of spontaneity and fun. Their entire platform is filled with little things to keep us guessing, in a good way. The site is colourful and appealing, which lends itself well to their overall theme of joy and bliss.
It’s almost cartoonish in a way that just makes it an unassuming representation of what most online casinos want to make you forget; that it’s really just a place to click around on your computer and play colourful, noisy games that are just plain, old fun. That kind of honesty is a breath of fresh air.

Bolstered by dual licenses from the Malta Gaming Association and the UK Gambling Commission, we were less wary than we would normally be of such a new casino. But after putting the service through its paces, we found that our wariness turned out to be fruitless. We’ve written a detailed review of our experience at Casino Joy that covers all the bases. Read on to learn more!

In addition to the welcome bonus, Casino Joy also offers regular promotions. This is where they really like to tease players along for the fun of it. With surprise bonuses, we didn’t actually know what we were getting until we chose it. The promotions are the standard fare and always changing, but the surprise actually does make it a little more exciting. Add in the deposit bonuses for typically slower days and we found it made for an intriguing reward system. 

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To top it all off, Casino Joy also has a VIP program packed with some incredible benefits. VIPs get perks like monthly draws, personalized birthday gifts, holiday packages, a dedicated account manager and exclusive events and promotions. This program is definitely designed to make players feel like true high-rollers.

Both new and classic titles fill out Casino Joy’s impressive library of jackpots, video slots, classic slots and even must fall jackpots, which we don’t always see. Their live casino section sports classics like roulette and blackjack, plus a varied assortment of other traditional live casino games. Likewise their casino games selection is home to instant versions of the same, with a few wacky surprises like Monkey Keno thrown in for good measure. Overall, a really great collection that offers something for everyone.

The Casino Joy website is optimized for a mobile experience on any mobile browser. A broad selection of mobile friendly games means they’ve got your back on long commuter trips or in boring waiting rooms. All the functions of the desktop experience are available on mobile devices like games, account management, promotions, VIP perks and customer support. It’s easy to take Casino Joy on the go.

Casino Joy accepts deposits and withdrawals to/from bank accounts via Interac Online, Interac e-Transfer, iDebit and InstaDebit. Alternately, they accept Visa debit and MasterCard credit. If e-wallet transfers are more your thing, Casino Joy also accepts ecoPayz. It was great to see enough options that it was easy to complete transactions, but not so many as to make it difficult to determine the terms of any specific method. We also loved that all methods provide free transactions that are processed instantly and a low minimum withdrawal of only $10CAD.

Casino Joy really does spread the bliss by making it so easy to get in contact if players have any problems. With a domestic phone number, multiple email addresses and live chat available for customer support (even without registration), they’ve covered all the bases. In addition, Casino Joy has a comprehensive FAQ to get you started if you have questions or concerns. Licensed by the MGA and UK GC, we felt comfortable that Casino Joy would provide a safe and secure gaming experience.

Yes, though it is not 24/7. In the event that you need support when live chat is offline, they provide multiple phone numbers (including a domestic one) and multiple email addresses to get in touch.

While most withdrawals are processed instantly, keep in mind that your first withdrawal will require identity verification. This review process can take 48 hours after you’ve submitted the required documentation. The upside? You know that nobody is withdrawing your winnings except you.

The welcome deposit bonuses are activated by bonus codes, so you don’t have to use them if you don’t want your balance subjected to bonus wagering requirements. Fortunately, if you do want to use them, they are provided on-site so there’s no need to go hunting for them.

Casino Joy was, well, a joy to explore! We found it to be a quite straightforward and trustworthy platform. Shirking the boring, traditional casino experience without any gimmicky themes, Casino Joy walks a tightrope but keeps a perfect balance. It was honestly really a relaxing change of pace in the online casino world. All the security and assurances of the big name casinos plus a fresh, breezy feel made it really stand out. They may be a newcomer to the game, but we expect Casino Joy to be around for a long, long time. Or at least, we sure hope so!