Author: Ryan Wilson
Modified: 2019-09-02

Casino.com

As if ownership of the domain name didn’t give it away, Casino.com has been around since the early days of online casinos. With this web address, it’s no surprise that they’re one of the most popular online casinos in Canada.
We wanted to find out if that was due primarily to the web address or because they’re actually offering an experience worthy of the user traffic. The website is well laid out and informative, so we were eager to give Casino.com a try. See our detailed review below.

Bonuses and Promotions

The welcome bonus at Casino.com is honestly kind of spectacular. On the surface, it looks much the same as a lot of other online casinos: a 100% deposit match on your first deposit plus a staggering number of free spins.
But the real bonus is in the terms and conditions. The welcome bonus only has a 5x wagering requirement, which is the lowest we’ve ever seen. In addition, they have a table game welcome bonus of “golden chips” (valued at $1 each).
Welcome bonus offer at Casino.com
There’s also a ton of ongoing promotions for players at Casino.com. They run regular tournament style promotions for specific games that allow you to earn leaderboard points as you make wagers. The top 1000 players on the leaderboard when the contest ends receive some prizes like trips (for first place), bonus cash and free spins. There are also regular weekly promotions on Tuesdays and Fridays that give bonus cash or free spins.
Casino.com also offers a few regular promotions focusing on their live casino games. They generally set a specific target or objective to accomplish while playing one of the games and those who do so are rewarded with golden chips or cash balances. The number of promotions makes it pretty rewarding to play here. If that’s not enough, there’s even a lucrative VIP program. Members gain entry by earning loyalty points while they play which can then be traded for bonus money. Other perks include personalized offers, gifts and exclusive event invitations.

Selection of Games

At Casino.com, they’ve got over 300 titles in their library. Their selection of games is powered by Playtech, which is one of the bigger names in online casino software development. The games are visually appealing with fantastic graphics, sound and functionality.
The best part is that you can play all of their games for free, even without an account. Ideal for those who like trying out a casino before committing to signing up. 
Game selection at Casino.com

In terms of selection, they’ve got it all:

  • Slots (including classic reels and video slots)
  • Jackpots (including progressive jackpots)
  • Table Games (including blackjack, baccarat, craps, video poker, poker and roulette)
  • Live Dealer Games
  • Scratchcards
  • And More

Casino.com Mobile Casino

The mobile casino on Android at Casino.com is a really interesting experience. They’ve melded the convenience of a mobile browser based mobile casino with the functionality of an app. So you don’t have to download a dedicated app, but when you access the website from a mobile device, it opens a browser tab that functions just like one. It’s ingenious, really. Apple customers can download a fantastic dedicated app, too. They have great selections of mobile games and provide access to all the features of the website through this mobile format.

Payment Methods

Casino.com processes payments and withdrawals using the following services for Canadians:

  • Visa
  • MasterCard
  • InstaDebit
  • Paysafecard
  • Neteller (This is on their Canadian site, even though Neteller doesn’t offer services in Canada anymore, so keep that in mind.)

Withdrawals typically take up to 3 business days to process, so you can expect to wait up to 5 days when there’s a weekend in there. Your first withdrawal will require you to verify your identity, so be prepared for that to make it take a little longer the first time. The withdrawal process gets faster for higher level VIPs. Monthly withdrawal limits increase as you level up, too.

Customer Support

Casino.com provides customer support via email and telephone, 24/7. They don’t have a domestic Canadian number, unfortunately, so email is probably the best way to go. Response times are pretty average, so there’s no need to worry about getting help when you need it. They have some pretty comprehensive responsible gaming policies and resources available, so that makes them look even better in our eyes. There’s also a great FAQ available, too.

Security and Safety

Security and safety are pretty important at Casino.com. All of their data transfers use 128-bit SSL encrypted technology, which is the most secure connection you’ll find anywhere on the internet. In terms of safety, they hold licenses from both the Gibraltar Licensing Authority and the United Kingdom Gambling Commission. So that ensures a pretty good standard is set here.

Frequently Asked Questions About Casino.com

Does Casino.com use promo codes?

Sometimes, yes. They are all readily available on the website and ensure you can’t accidentally opt in for bonuses or promotions you don’t want.

Does Casino.com have a Canadian website?

Yes! You can select your country at the bottom of the main page and ensure Canadian specific information and content. Bonus points to Casino.com for having not one, but two Canadian pages, one in English and one en Français.

Conclusion

We weren’t sure at first whether or not Casino.com was so popular because of their domain name or because they really offered a worthwhile experience. After trying it out and looking around, we think they’d likely be successful even without the luck of landing this web address. It’s a solid casino with some really stand-out perks like almost non-existent wagering requirements and tons of promotions. They’ve made good use of the time they’ve been in the business and have used their experience to improve over time. You can’t go wrong with this one.
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